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A few helpful answers
Good to know.
A little help with shopping, your account and everything in between.
How do I place an order?
Explore the shop, choose your products and options, then add them to your bag. Checkout will show the available delivery methods and payment options for your order.
Where can I find my order details?
Sign in to your account to see your order history, items and fulfilment status. If you checked out as a guest, refer to your confirmation or contact us with your order number.
How much does delivery cost?
Available delivery methods and their prices are calculated at checkout using your address and bag. You can review the full total before placing your order.
Can I check ingredients or allergens before ordering?
Check the product description for available details. If you have a dietary requirement or need to confirm ingredients or cross-contact information, send us the product name before placing your order.
Can I change an order I’ve already placed?
Contact us with your order number and the change you’d like to make. We’ll check the order status and let you know what is possible.
How do I update my details?
You can update your name, phone number and saved addresses in your account. Saved addresses make your next checkout easier.